阅读: 7 发表于 2024-08-09 14:54
straybiss , 12/18/2022
Dropped My Phone Plan for Text Now!!For 99 cents and $5 dollars a YEAR i can make phone calls, text unlimited, and have better service than when i had at&t! Im not working right now and Text Now was a life saver. i would be without a working phone right now, but instead i have a perfectly functioning phone for less than six dollars. the $5 a year is to be able to receive codes to your number which is unbeatable. The only thing I can say i wish worked better was the functionality of the app. sometimes it lags or wants to work slow. still cant beat it!
im updating my review after having the paid plan for almost a year. i still stand by what i said in the beginning. we had an ice storm recently that knocked our power out for two days. If it wasn’t for text now I would have had no form of communication, but I was texting and calling, as if nothing was going. Sometimes the LTE that comes free with text now lets me do simple google searches which is amazing, especially when you don’t have wifi. This is hands down the best texting app on the app store. it’s even better than line!
Hi there! Thanks for your feedback and your positive response. We would like to help you if the app lags for you. Please email community@textnow.com with any feedback you may have for us.
Rauf_321 , 01/11/2024
Great service, terrible designI absolutely love TextNow as a service. Unlike other apps, there’s no catch to it. All you do is make free texts and calls, no credits or payments involved, no time limits or message caps, just pure, simple communications. Sure it might show you some ads, but there’s no full ads that I’ve ever seen. All of the ads I’ve seen are banner ads or ads that appear as a panel in your next messages, and that are completely unobtrusive (though ugly.)
I do find how ads show up in the main menu for my contacts and conversations. Just opening the app, you see ads. When you’re in public and open the app, the first thing that pops up in the screen is a banner ad. It’s quite embarrassing to be honest. I feel like keeping ads INSIDE the texts would be much better as I only see them when I choose to open a message or make a call. Also, the lack of a dark mode is very uncomfortable for someone who has very sensitive eyes and can’t look at bright things directly for an extended amount of time, and as someone who prefers the dark aesthetic, it’s unappealing. I can easily see a dark mode appealing to a lot of other people, so it would be great if it was a feature.
That’s it. The app may be an eyesore to some, but for me it’s only a two star deduction, and it doesn’t look that bad. The service itself is very capable for being completely free and it’s great even as a primary phone number.
Hey there, we really appreciate you taking the time to provide us your feedback. We are always looking at ways to improve and will take your comment into consideration for the app in feature updates. If you need any assistance with your account you can email us at community@textnow.com for help!
My nicknames all take , 03/03/2024
Terrible serviceI am new to TextNow. Loved it for a few hours but then tried to understand some of the options and differences among add-ons, subscriptions, premiums, etc. Their posted “help” articles were contradictory, so I used their chat help fcn w an agent. I followed all his instructions and was not able to get a new premium number unless I waited 15d. But he didn’t tell me that before I gave up my number. I continued to ask for clarification and then he abruptly disconnected the chat (after I had already been chatting and waiting for at least an hour). I continued to try to get a new number (as he had instructed). Then I got locked out and needed to recover my acct, which I attempted to do, but never received the email from them that it said I was supposed to. So I navigated around more, closed the app and reopened it, etc. And then my acct was completely suspended! Then I attempted to rechat but no one would pick it up. At least 10 minutes later an agent finally picked it up and said there is no account with my email/acct details. I’m still trying to resolve it, but this is terrible service. Been chatting for over 2 hrs and still not resolved!…
…Someone finally paid attention and said they don’t support VPN… although I had t been having any problems w it while using VPN until this afternoon. And my current VPN server is in NY. TextNow requires a North American IP address. So that doesn’t really explain all the problems to me…
Thanks for the feedback, and we apologize for your experience using our app. We are always looking at ways to improve and will take your comments into consideration. Our service is currently only supported in North America, and we don't support the use of a VPN to change the IP address.